Legal

Refund Policy

Last updated October 20, 2026. Contact: support@getspindown.com.

Our promise: a full refund on any SpinDown charge if you ask within 7 days of it.

Monthly plan

Cancel anytime in Account → Manage or cancel subscription. You keep access until the end of your free trial or the paid month and are never charged again. If you were charged for a month you didn’t mean to keep, email us within 7 days and we’ll refund it.

Full Access add-on

Remove it anytime in Account → Remove Full Access; unused days are credited on your next bill. If an add-on charge wasn’t what you wanted, email us within 7 days and we’ll refund it.

One-time extras

If an extra isn’t right for you, email support@getspindown.com within 7 days of purchase and we’ll refund it in full.

How refunds arrive

Refunds go back to the original card through Stripe and usually show up within 5 to 10 business days.